Company Overview:
Integrated Communications is an independent agent/broker of Local, Long Distance, Internet, and Conferencing services. Our agency focuses on a consultative approach by assisting with invoice audits, reviews and objective recommendations for business communication services.
By working with Integrated Communications, you receive our 20+ years of experience in the communications industry as well as a partnership with local and national network providers. These carrier and vendor partnerships that we have developed over the years allow us to give our clients many different network solutions for their business. Based on your business network and communication needs, we provide you with a non-biased recommendation for your services with your best interest in mind.
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Our Role
Integrated Communications serves multiple roles with our customers. First and foremost, we serve as an ongoing resource and partner regarding your communication needs. We take a proactive stance regarding the management of your services, and strive to provide you with up-to-date information on related service and pricing changes in the marketplace.
We will oversee the initial provisioning and implementation of your services with the providing carrier, coordinate with equipment and IT vendors, be on site to help manage initial turn-up of service, and perform an audit of your initial bills to insure they are correct. All customers have access to normal service and support provided by the carrier. We are here to enhance that service and support in any way we can. Our relationships over the years give us many tools to help escalate any question or issue you may have.
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