Making A Difference|telecom expense management|telecom consulting

Making a
Difference

Integrated Communications | Phone/Data Systems | Twin citie

Our Accomplishments

Integrated Communications | Phone and Data systems

Retention
98% maintained - This is our 22nd year in business and we are proud to say we have been able to surpass our retention goal of 95%. The average customer has been with us over 6 years.

Cost Reduction
Our clients benefit from a 25% average in cost reduction to their monthly telecommunications expenses. The savings we provide is available to new and existing customers.

Clients
With over 800 customers coast to coast, Integrated is looking forward to growing our customer family.

Our Involvement

MTA

Integrated Communications facilitates an exclusive member benefit for the Minnesota Trucking Association. The Telecom Savings Program has been reducing the cost of phone service for members since 2005. The success of the program contributes to the association and to the reduction of operating expenses for its members.

Learn more about the program

Charitable Giving
Integrated Communications is proud to volunteer both time and money to a variety charities around the Twin Cities. Some of our past recipients include the American Cancer Society, Feed My Starving Children, Accessible Space, We Can Ride and the Golden Valley Crises Nursery.

Our Values

Customers
Our goal is to be a trusted resource for our customers, working with them long term to provide telecommunication solutions that fit their everyday business needs.

We give our clients exceptional customer service and support based on a foundation of integrity and mutual respect.

Carriers
We are committed to our carrier partners and the telecommunications products they provide.

Our goal is to maintain ongoing relationships with our carriers that are mutually rewarding for both parties, the end result of which is outstanding service to our customers.

"By working with Integrated Communications through the MTA Telecom Program, we were able to reduce our overall spend by 30 percent or $1400 per month, consolidate invoices from 14 to 9, and we received a $3,300 credit for a 12-month billing error. We were provided a complete inventory of our services at all locations and are now able to keep track of our contracts. Our overall experience has been very positive and I'm glad we sent the invoices."

Cory Christianson,
Director of Operations
R&R Transportation.

"We have been a customer of Integrated Communications since 2005. They initially saved our company a substantial amount of money during the review of our local and long distance carriers. They have continued to monitor our bills and make recommendations. Their services have taken a time consuming and thankless job away. We are extremely happy with our relationship."

Linda Knowles
Information System Manager
Carter Day International