Choosing A Partner: Telecom Consulting Services in Minneapolis

As the pinnacle of telecom consulting services in the greater Minneapolis area, Integrated Communications is dedicated to bringing our local clients expert telecommunication advice for installing their business phone systems. Minneapolis, St. Paul and the surrounding areas support numerous businesses, both small and large alike. We connect those working to better themselves and our community by providing solutions for phone system services.

Low Costs, High Local Pride

Costs for implementing or updating a telecommunication system can start to rack up – depending on the services and contractor you choose, of course – but with our Cost Reduction program, our 800 clients save an average of 25% on their monthly expenses.

Serving every town and suburb throughout the Twin Cities, we offer free telecom consulting services to any local business owner, startup, corporate entity — whoever needs assistance. We aren’t a boss, we’re a partner. In fact, we are so good with our clients that they come back 98% of the time. Now that’s consistent customer service.

Every day, we preserve and act-out the goal that everyone in the telecommunication industry strives to reach: Be a trustworthy and useful resource for our customers. Instead of dictating, we democratize, working with each client individually to provide decades of experience in telecom consulting services. We will assess your situation, and make our professional recommendations within your company’s business VoIP systems needs.

If you have questions about business phone solutions, don’t worry. The process may be in depth, but thankfully partners are available right around the corner to provide you with stress-free options in phone system services.

A Local Partner for Telecom Consulting Services

We are proud to say that we serve every type of business in the Twin Cities and it’s surrounding suburbs. Our telecom consulting services are unmatched in the local business scene. Fill out our form so we can contact you directly, or call us locally at  (763) 201-8000 for a free consultation in phone solutions today.

Three Reasons Why the Business Telephone is More Important Than Ever

More companies than ever are using VOIP (voice over internet protocol) or allowing employees to “bring your own device” and use smartphones on the job. With options like this at the disposal of an organization, is there a need for standard business phone systems any longer? Actually, a regular telephone line is still an important investment for most businesses. Consider these three reasons why having a business phone service is important for your organization.

Business Phone Systems Offer Quality – While smartphones and internet telephone options are convenient and often affordable, the audio quality does not compare to the quality of a standard business phone service. This is important if you use the phone to conduct business internationally–it can be very difficult to understand the other person talking if the line is not clear.

These Systems are Secure – When you are in a business that deals with confidential information, you want to protect the integrity of the data you share by phone. A quality business phone system is easier to secure and protect against wiretapping devices than a simple cellular phone.

A Business Phone Service Grows With You – Even if your company is on the small side right now, choosing a good system will allow you to expand it as the company grows. Right now you may only need a line or two, but these systems can be expanded to allow for dozens of lines across multiple locations.

These reasons are only the beginning. Having a “landline” phone for your business may not be one of the latest trends in technology, but it is an important way to make sure your company operates at the top of its game. Finding a company that can provide business phone systems, as well as a full-scale internet solution is a great option for the business owner who wants to save time, money and effort while he or she puts a company-wide communications plan together in or around Minneapolis or the Twin Cities in Minnesota.

Phone Systems as Your Company’s First Impression

We’re taught early in life the importance of first impressions. Most have learned the value of a smile and eye contact in endearing you to someone you first meet. We have heard how polished shoes and a firm handshake can help shape that first impression. We know that bad first impressions are difficult to change, while good first impressions can move a relationship along quickly.

In your business, you may have taken the time to create appropriate signage and a welcoming entranceway to welcome guests and create that great first impression. You may even invest in small details like quality raised lettering business cards, and fine paper letterhead.

What you may not have given much thought about is something that is at the front line of your business. It serves as the first impression for many who contact your business.

We are talking about business phone systems.

phone systems

Phone systems are the gateway for many considering using your products and services. How that system funnels prospects and customers says a lot about your small or large business. Yet many base that decision on price, rather than customer experience and effectiveness.

We’ve all had those nightmare experiences dealing with companies whose systems are syrupy slow, cumbersome, and inefficient. Although frustrating, it is almost understandable for companies outsourcing their call centers overseas. But sadly, right here in the Minneapolis and Twin Cities area, there are otherwise professional organizations that have poorly designed phone systems.

If you haven’t reviewed how your incoming calls are handled and the importance of making a great first impression, contact us. Technology continues to improve the ability to enhance your customer’s, and your potential customer’s experience. Let’s get together and talk about the impact your phone system has as your company’s first impression.

Let’s make sure your phone system has the equivalent of a firm handshake.