About

Integrated Communications

About

Integrated Communications provides full-service telecommunications services, including business phone systems, contact center services, business fiber Internet, broadband Internet, and SD/WAN, including designing, installing, and providing customer service support for all programs. We are a Platinum Lever Partner with Zoom, serving a 5-state area.

Year Established

1990

Products

Services

  • Business Phone Systems
  • Contact Center Services
  • Business Fiber Internet
  • Broadband Internet Service
  • SD/WAN

Specialties

  • Business Unified Communications
  • Office Users
  • Office Contact Center Users
  • Internet Connectivity

Business Hours

Mon - Fri
-
Sat - Sun
Closed

Holiday Hours

Associations

  • Member of the Minnesota Trucking Association

Brands

  • Zoom Workplace
  • Microsoft Teams
  • RingCentral
  • Integrated

Pickup and Delivery

Payment Options

Languages

  • English

Good to Know

Integrated Communications – Frequently Asked Questions

  • What services does Integrated Communications offer?

    Integrated Communications provides comprehensive telecom solutions, including AI for Call Centers, AI Virtual Agents, VoIP Phone Systems (UCass/CCass), and Internet (Fiber/Coax/Wireless). As Technology Advisors and Consultants, they help businesses streamline communication infrastructure.

  • How can AI Call Centers improve my business operations?

    AI Call Centers use intelligent automation to manage customer interactions efficiently, reducing wait times and improving service quality. Integrated Communications offers customized AI solutions integrated with Call Centers and VoIP Phone Systems (UCass/CCass).

  • What makes Integrated Communications a trusted Technology Advisor and Consultant?

    With over 30 years of experience, Integrated Communications is known for our strategic approach, personalized service, and deep expertise in VoIP Phone Systems (UCass/CCass), Internet (Fiber/Coax/Wireless), and AI Virtual Agents. We not only sell these services, but the best part of this is that we service your accounts, with direct customer service and design. Call us and we solve adds, moves, changes, and trouble tickets in minutes, not days.

  • Do you provide installation and support for VoIP Phone Software?

    Yes. Integrated Communications designs, installs, provides user training, and supports VoIP Phone Systems (UCass/CCass) tailored to your business needs, ensuring seamless communication and scalability.

  • Can Integrated Communications help upgrade our existing phone systems?

    Absolutely. Our team of Technology Advisors and Consultants will assess your current setup and recommend upgrades using modern VoIP Phone Systems (UCass/CCass). This includes office users, call center users, mobile users for Voice, SMS, Chat, and Meetings.

  • What industries do you serve with your telecom solutions?

    Integrated Communications serves a wide range of industries, including healthcare, logistics, retail, and professional services…really no restrictions. We have clients that have 5 employees to 3000 employees. Companies like Associated Bank, Doran Companies, Gutherie Theatre, Vexilar, Jimmy John's, and more.

  • Do you offer remote support and monitoring for phone systems?

    Yes. Our Technology Advisors and Consultants provide ongoing remote support and monitoring for all VoIP Phone Systems, ensuring optimal performance and quick issue resolution.

  • How do I get started with Integrated Communications?

    You can contact our team for a consultation. We’ll evaluate your needs and propose a strategic plan using AI for Call Centers, VoIP Phone Systems (UCass/CCass), and Internet (Fiber/Coax/Wireless) to enhance your communication infrastructure. We can be reached at: 763-201-8000 or drop us a line at info@integratedcom.net.