Overall Office Coverage With Comprehensive Telecom Solutions

To maintain smooth operations in an office, you must be equipped to handle several moving parts simultaneously. We provide a wide range of business telecommunications services for offices that can work together to improve internal communications and keep things moving productively. Our most popular telecom solutions for offices in the Twin Cities include:

  • Business Phones
  • Contact Center Services
  • Unified Communications as a Service (UCaaS)
  • Business Fiber Internet
  • Broadband Internet Services
  • Contact Center as a Service (CCaaS)
  • SD/WAN
  • SIP
  • Industry-specific Solutions

Whether you want to upgrade to a modern business phone system or need reliable business internet services for your office, you’re always covered at Integrated Communications. Check out our selection of outstanding allied telecom solutions for offices today.

Invest in Our Outstanding Office Telecom Solutions

Between upholding the highest customer service standards and staying connected to internal communication channels, offices in any industry rely heavily on unwavering business telecom solutions. For that reason, we’ve worked tirelessly to craft a top-quality range of allied business telecom services for offices in the Twin Cities. From the best business phone systems for offices and reliable business internet providers to our unique contact center services, you can expect all of the following benefits:

• Reliable connections
• Faster speeds
• Flexibility and scalability
• Remote capabilities
• Fewer interruptions
• Less downtime
• Improved communication
• Better customer satisfaction
• Employee and customer retention
• Higher efficiency
• More productivity
• Lower costs

Stop wasting time and money on outdated phone systems and slow, unreliable internet services when your office could be operating at top productivity. Our affordable business telecom solutions offer better speed, security, and connection to help your office maintain smooth operations day in and day out. Invest in outstanding business telecom solutions for offices at Integrated Communications and take advantage of all the great benefits listed above. Contact us today to get started.

Exploring Our Allied Office Telecom Services

Your office is likely constantly in motion from the moment the first staff member steps through the doors each day. The sales team is busy making outbound calls while customer service staff are fielding questions and complaints or leadership collaborates via video conferencing. None of these essential tasks are possible without implementing the allied office telecom services offered at Integrated Communications. Explore our selection of valuable office phone and internet solutions below to find the best solution for you.

Business Phone Solutions

You’ll find all the traditional business phone systems and telecom solutions for offices at Integrated Communications, with a modern twist. Our standard phone systems and innovative Unified Communications as a Service (UCaas) solutions alike come equipped with a full suite of capabilities to help your office employees communicate better amongst each other and with your customers. You’ll receive the following features from our office phone solutions in the Twin Cities:

  • AI and chatbot capabilities
  • Intelligent call routing
  • CRM integrations
  • Mobility for remote work
  • Call recording
  • Internet calling
  • Text and SMS functionality
  • Video and audio conferencing
  • VoIP and hosted phone systems

Business Internet Options

You also need to invest in high-speed business internet to ensure communication channels are always open and all necessary data uploads or downloads are completed quickly and securely. Plus, if your internet is not already cloud-equipped, it’s time to change that to offer remote working capabilities at your company. We connect you with the nation’s best providers of business fiber internet and broadband internet services for offices of every size, giving your teams the speed and reliability to stay on track with every task. Take a look at a few of the fantastic functions your office will receive when working with one of our reputable North American business internet partners below:

  • Private and guest wifi options
  • Secure internal communications
  • Remote office connectivity
  • Cloud-based data backups and recovery
  • Fail-over internet connections
  • Low latency and less packet loss
  • Symmetrical speeds
  • Competitive costs for dedicated business-class service

Call Center Services

If you find your customer support team becoming increasingly inundated with calls, requests, or complaints, there is another option. Consider investing in outsourced call center services from one of our experienced partners, or implement Call Center as a Service (CCaaS) solutions into your existing systems. These affordable office telecom services from Integrated Solutions can take a few tasks off your teams’ plates to focus more productively on other projects. Check out a few of the most valuable capabilities of our Twin Cities call center services and CCaaS solutions for offices:

  • Video and call recording
  • Custom call or message scripting
  • In-depth performance metric analytics
  • CRM and application integration
  • Automated customer surveys
  • Inbound/outbound dialers
  • Voice recognition capabilities
  • Real-time workforce management tools

Assessing Your Office’s Needs

We understand that every office operates differently and has unique client demands. No matter what industry or sector you serve, it’s impossible to maintain high productivity levels and solid customer satisfaction without business telecom solutions to sustain your in-office operations. If you know you want to upgrade your current systems but still aren’t sure where to start, Integrated Communications can help you make a plan.

We provide comprehensive business telecom audits at absolutely no cost to our customers to assist in determining the exact office telecom solutions to suit their needs. Here’s a brief outline of what you can expect during the audit process:

  1. An expert assesses your existing system’s strengths and weaknesses.
  2. You walk us through your wants and needs.
  3. Your current office system’s user experience (UX) is reviewed.
  4. A dedicated specialist determines any necessary upgrades and integrations.
  5. We map out a course of action with options to meet your office’s needs.

Once our expert team completes the free audit, you’re provided with a range of practical and budget-friendly business telecom solutions for your office. Schedule your assessment online today and be on your way to better office telecom systems in no time.

Offering Your Office the Best Business Telecom Solutions

Are you tired of dropped calls and slow download speeds or prolonged wait times when your customer service team just can’t handle the volume? It’s time to take the leap and switch to high-quality office telecom solutions you can trust to keep your company moving forward. Find the best business telecom solutions for offices in the Twin Cities at Integrated Communications.

Our industry-trained team of business telecommunications experts is equipped with the proper knowledge and resources to provide your office with the right solutions to fit your needs. From modern hosted phone systems and lightning-fast business fiber internet to our innovative UCaaS integrations, any service you settle on is sure to jumpstart productivity and improve overall efficiency in your office. Contact our friendly Twin Cities telecommunications company to learn more about your options for the nation’s best new office telecom solutions today.