Choosing A Partner: Telecom Consulting Services in Minneapolis

As the pinnacle of telecom consulting services in the greater Minneapolis area, Integrated Communications is dedicated to bringing our local clients expert telecommunication advice for installing their business phone systems. Minneapolis, St. Paul and the surrounding areas support numerous businesses, both small and large alike. We connect those working to better themselves and our community by providing solutions for phone system services.

Low Costs, High Local Pride

Costs for implementing or updating a telecommunication system can start to rack up – depending on the services and contractor you choose, of course – but with our Cost Reduction program, our 800 clients save an average of 25% on their monthly expenses.

Serving every town and suburb throughout the Twin Cities, we offer free telecom consulting services to any local business owner, startup, corporate entity — whoever needs assistance. We aren’t a boss, we’re a partner. In fact, we are so good with our clients that they come back 98% of the time. Now that’s consistent customer service.

Every day, we preserve and act-out the goal that everyone in the telecommunication industry strives to reach: Be a trustworthy and useful resource for our customers. Instead of dictating, we democratize, working with each client individually to provide decades of experience in telecom consulting services. We will assess your situation, and make our professional recommendations within your company’s business VoIP systems needs.

If you have questions about business phone solutions, don’t worry. The process may be in depth, but thankfully partners are available right around the corner to provide you with stress-free options in phone system services.

A Local Partner for Telecom Consulting Services

We are proud to say that we serve every type of business in the Twin Cities and it’s surrounding suburbs. Our telecom consulting services are unmatched in the local business scene. Fill out our form so we can contact you directly, or call us locally at  (763) 201-8000 for a free consultation in phone solutions today.

Phone Systems For Small Business: Minneapolis Telecommunication

Integrated Communications strives to bring connectivity and optimization to phone systems for small business in Minneapolis and beyond. We serve the greater Twin Cities area, supplying the most capable local, long distance, conferencing and business phone systems in Minnesota. Our customer service reputation is unmatched, and with a 98 percent client retention rate, we will guarantee your satisfaction with our proven process. Read on to see how our free consulting services will improve your Minneapolis small business telecommunication issues.

Locally Focused – Nationally Recognized

When you partner with Integrated Communications, your small business receives over two decades of expertise in the communications industry. On top of that, you will be paired with a national network provider; relationships we have developed over several years so we can give our clients the most network options possible. Rest assured that when we take on a project, we will provide you with unbiased consulting to best serve your company’s interests.

We serve all cities and suburbs in the greater Minneapolis area, continuing our mission of working with small businesses and commercial entities alike. In Golden Valley, we serve small business telecommunications by positioning ourselves as the best source of local, long distance and conferencing business phone solutions.

Over the past 5 years, we have seen a shift from hardware-based phone platforms to software-based phone systems. While Integrated Communications still hosts both of these, the trend is continuing, making installation, service and upkeep much easier – while also saving you a lot of money. Whether or not you will need one platform or the other depends on your business’ wants and needs, but we guarantee that our recommendation will be finely attuned to meet both of these for you.

Phone Systems For Small Business Minneapolis

Integrated Communications prides itself on serving your small business with distinguished telecommunication services. Our phone systems for small business Minneapolis and in the encompassing Twin Cities Area will cure all the connectivity issues you are facing. Call us locally at (763) 201-8000 for a free consultation in optimization solutions today.

 

Twin Cities Phone Systems: Connect With Those Who Matter

Integrated Communications cares about one thing – connections. We’re experts in connecting the people, communities and businesses of the Twin Cities through telecommunication services. We’ll help you setup phone systems and VoIP services to increase efficiency and lower costs with the best technology available.

We’re also experts in connecting with our customers. We’ll  be there for you through every step of the installation process and for subsequent contract renewals. We supply our phone system products throughout the Twin Cities suburbs and strive to address the needs of each of our clients in a hurry, but with a smile.

We offer four different access types to deliver our VoIP services – and either hardware-based or software-based phone systems to our customers. From easy to complex, from low-cost to high-end and everything in between, we have access to countless products and services. We will make our recommendations based on your connectivity and affordability needs. And with 20+ years in the business, we guarantee those recommendations will be spot-on

Throughout Lakeville, Integrated Communications provides optimized VoIP services and business phone systems to several companies throughout the area. If you’re in need of a new system, an update to an old one or if you’re unsure about what exactly you need – we will offer our free consulting services to figure it out.

We also serve those small businesses in Woodbury who are looking to set up conferencing services. Integrated Com has teamed up with a national leader in conferencing solutions – Dialogue – to bring you the luxuries of constant connectivity to your fingertips. Our partnership is built on trust and methods proven to improve your phone system abilities and of course, save you some cash.

We provide expert recommendations when hooking up your Twin Cities phone systems. With over two decades in the industry, we will connect you locally or long distance, we will hook up one phone or 100. Whatever your phone system needs are, call Integrated Communications today to get started with a solution.

 

Three Reasons Why the Business Telephone is More Important Than Ever

More companies than ever are using VOIP (voice over internet protocol) or allowing employees to “bring your own device” and use smartphones on the job. With options like this at the disposal of an organization, is there a need for standard business phone systems any longer? Actually, a regular telephone line is still an important investment for most businesses. Consider these three reasons why having a business phone service is important for your organization.

Business Phone Systems Offer Quality – While smartphones and internet telephone options are convenient and often affordable, the audio quality does not compare to the quality of a standard business phone service. This is important if you use the phone to conduct business internationally–it can be very difficult to understand the other person talking if the line is not clear.

These Systems are Secure – When you are in a business that deals with confidential information, you want to protect the integrity of the data you share by phone. A quality business phone system is easier to secure and protect against wiretapping devices than a simple cellular phone.

A Business Phone Service Grows With You – Even if your company is on the small side right now, choosing a good system will allow you to expand it as the company grows. Right now you may only need a line or two, but these systems can be expanded to allow for dozens of lines across multiple locations.

These reasons are only the beginning. Having a “landline” phone for your business may not be one of the latest trends in technology, but it is an important way to make sure your company operates at the top of its game. Finding a company that can provide business phone systems, as well as a full-scale internet solution is a great option for the business owner who wants to save time, money and effort while he or she puts a company-wide communications plan together in or around Minneapolis or the Twin Cities in Minnesota.

Minneapolis Phone Systems: Calling All Businesses To Optimize Now

At Integrated Communications, we provide industry-leading phone system services throughout Minneapolis and the surrounding areas. We adapt strongly to emerging technology. We strive to bring you products that will outperform and outlast our competitors. If you’re considering updating your current business phone system or installing your first, we’re guessing you have some questions. Let us take it from here.

Integrated Communications has been offering Minneapolis phone systems, Internet services and conferencing solutions to local businesses for more than 20 years. A partnership with us means that you will receive not only those 20+ years of expertise, but also strong ties to local and national network providers. Our relationship with carriers and vendors has valuably progressed over the past two decades, allowing us to provide our clients throughout the greater Minneapolis area with an unbiased variety of network solutions for their business phone system needs.

Like we said, we adapt–strongly. Over the past half decade or so, Minneapolis phone systems have started moving from a traditional hardware-based platform, to a software-based system. Both traditional PBX platforms are hardware and software based, but emerging today are hosted platforms that make it easier to service, install and update. We offer both and will hook you up with the most appropriate system for you.

We tailor your phone system to your business’ needs and goals. By checking out your specific connectivity demands, how many employees you have and our product options, we’ll consult you on vendor choice, order your services, proactively coordinate installs and partner with you throughout the contract and its subsequent renewals.

Integrated Communications will provide you with the preeminent telecommunication services we have built a nearly-flawless reputation upon. Visit our areas served page to see the Twin Cities area locations we directly provide Internet, VoIP and phone system support to. Or, give us a call locally at (763) 201-8000 to for a free consultation in telecom solutions today.

Wireless Emergency Alerts Ensures Better Community Protection

The Wireless Emergency Alerts (WEA) system , also known as Commercial Mobile Alerts, allows federal agencies to aggregate alert messages from the President, the National Weather Service (NWS) and emergency operations centers . Alerts are then transmitted to wireless providers, who distribute them to their customers’ cell phones via Cell Broadcast, a technology similar to SMS text messaging.

The three types of alerts delivered using this system are:

  1. Alerts issued by the President
  2. Alerts of imminent threats to life and safety
  3. AMBER Alerts

wireless emergency alerts

FEMA joined the FCC and the cellular industry on the Personal Localized Alert Network (PLAN) formulating the technology that actually transmits alerts to cell phones.

As part of the Integrated Public Alert and Warning System (IPAWS), aggregators convert original messages to mobile phone format for distribution over networks to customers.

FEMA Wireless Emergency Alerts notify citizens about imminent threats via their mobile devices. Under normal conditions, text and phone messages from cell phones are impacted when there is congestion. That is why special technology is required for critical and lifesaving alerts to get through. Location-based messages are sent with information relevant to a cell phone subscriber’s locale, a service that’s free for emergency managers.

TeleCommunication Systems, Inc. provides secure and reliable mobile communications technology. Fielding solutions in E9-1-1, text messaging, commercial location and deployable wireless communications, Telecommunication Systems, Inc. is a leading mobile cloud services provider. It supports applications spanning the gamut from navigation and asset tracking through telematics. Government agencies incorporate the company’s state-of-the-art cyber security and deployable satellite solutions within the core of their critical mobile communications systems.

To date Wireless Emergency Alerts have helped Colorado residents receive alerts about local flooding and hazardous road conditions. Minneapolis, MN residents helped facilitate a safe and speed recovery of an abducted child with these emergency mobile alerts. In East Windsor, CT, a WEA alert contributed to saving the lives of a camp counselor and her students . In Elmira, NY, an impending tornado threatened municipal residents, but a WEA alert helped them reach safety.

Phone Systems as Your Company’s First Impression

We’re taught early in life the importance of first impressions. Most have learned the value of a smile and eye contact in endearing you to someone you first meet. We have heard how polished shoes and a firm handshake can help shape that first impression. We know that bad first impressions are difficult to change, while good first impressions can move a relationship along quickly.

In your business, you may have taken the time to create appropriate signage and a welcoming entranceway to welcome guests and create that great first impression. You may even invest in small details like quality raised lettering business cards, and fine paper letterhead.

What you may not have given much thought about is something that is at the front line of your business. It serves as the first impression for many who contact your business.

We are talking about business phone systems.

phone systems

Phone systems are the gateway for many considering using your products and services. How that system funnels prospects and customers says a lot about your small or large business. Yet many base that decision on price, rather than customer experience and effectiveness.

We’ve all had those nightmare experiences dealing with companies whose systems are syrupy slow, cumbersome, and inefficient. Although frustrating, it is almost understandable for companies outsourcing their call centers overseas. But sadly, right here in the Minneapolis and Twin Cities area, there are otherwise professional organizations that have poorly designed phone systems.

If you haven’t reviewed how your incoming calls are handled and the importance of making a great first impression, contact us. Technology continues to improve the ability to enhance your customer’s, and your potential customer’s experience. Let’s get together and talk about the impact your phone system has as your company’s first impression.

Let’s make sure your phone system has the equivalent of a firm handshake.