Voice over Internet Protocol, commonly referred to as VoIP, is a technology method that delivers voice communications over the internet. Business VoIP systems are essentially the modern form of a business phone. Instead of being tied to a landline, businesses can use the internet to send voice, video, and data communications. There are VoIP advantages and disadvantages, but for the most part companies can enjoy many VoIP benefits like flexibility, low cost, and mobility. Business VoIP is the future, especially with so many employees working remotely. No matter what size business you run, VoIP can help you stay modern and connected. Here are a few of the benefits of using business VoIP:
- Allows employees to work from anywhere, with the use of smartphones.
- Lower cost than traditional landlines.
- Easily scalable for when your business grows.
- Flexible phone option that won’t tie you down.
- More features than conventional phones.
How Does VoIP Work?
The VoIP definition is: communication that works by digitizing voice data and sending it over the internet. This means that you can make and receive business calls over the internet, using various devices such as headsets, laptops, tablets, and smartphones. The only thing you need for business VoIP, or hosted phones, is an internet connection. Instead of using circuit switching like traditional phones, hosted phones utilize packet switching, which is much more efficient. It uses bandwidth only when needed.
Business VoIP Benefits
You might be wondering, what are the VoIP advantages and disadvantages? Believe it or not, there’s more than one benefit to using business VoIP. If your company hasn’t switched to it already, you might want to reconsider. Using business VoIP gives your business freedom and flexibility. Your employees will be able to take calls from wherever they are, with whatever devices are available to them. Business VoIP also comes at a lower cost than traditional landlines and is easy to scale up if you hire new employees and your company expands. If you think your business would appreciate this mobility and its low price, then you should consider switching to business VoIP with a trusted VoIP provider. Here are five of the best VoIP benefits to consider when making this critical choice.
Mobility
With the world of technology expanding and the popularity of remote working on the rise, businesses have to find ways to adjust. Using VoIP phone services is just one way to do that. Employees can work from anywhere and still receive calls with the use of VoIP. Working from anywhere is essential, especially if your employees travel or often have meetings outside the office. With VoIP, everyone will stay connected over their business lines, making it easy to be mobile.
Cost
Using hosted phones is significantly cheaper than traditional landlines. Because of the way VoIP operates, you really just need to have a strong internet connection. By providing business VoIP to your employees, you will save a considerable amount of money in your budget, which can then be allocated elsewhere. Think about how much money you’ve spent installing landline phones and rewiring cables, plus adding additional lines whenever you have a new employee. Those days of costly services are gone, thanks to affordable hosted phone plans. Choosing business VoIP will give you mobility and flexibility, not to mention a good portion of your phone budget back.
Scalability
When your business grows, your technology and phone capabilities have to grow too. Adding additional business VoIP lines is straightforward and easy, making this growth transition that much easier for companies. Instead of having to call your landline provider, buy a new hardwire, and reserve time for installing new lines in the office, you can just add lines through your admin portal. Whenever you hire new employees, giving them a phone line is simple with VoIP. Scalability is one of the many benefits of using business VoIP. Moving offices? That’s no problem either when you have hosted phones you can use anywhere, as long as there’s an internet connection.
Flexibility
Office workers used to be tied to their desks all day because of landline phones and technology that wasn’t flexible. Now, technology has made huge strides so that people can work from wherever they want. Business VoIP operates in the same way. You can stay mobile and flexible, opting to work from wherever suits you best, without giving up your phone lines. Stay connected and remain flexible with business phone hosting. If you and your employees are always on the go, VoIP is the best choice for reliable phone services that are as flexible as your company.
Features
The final fantastic benefit of business VoIP is all the features that don’t always come with a landline phone. The VoIP definition communicates clearly how voice data is simply sent over the internet. These hosted phones can actually do so much more than traditional phones, including integrations with other work productivity systems and voicemail to email. With business VoIP, your phone system will help employees to be their most productive. If your company needs full functionality out of your phone system, then hosted phones are the way to go. Here are several of the features you can enjoy with business VoIP:
- Automated attendant
- Caller ID
- Call blocking, forwarding, waiting, and transferring
- Conference calling
- Contact Center/Call Center
- Integrations with Microsoft Teams, Outlook, Salesforce, and others
- Fax to Email
- Find Me/Follow Me
- Hold music
- Mobile management
- One-line sharing on multiple phones/devices
- Ring groups
- Videoconferencing
- Voicemail to Email
- Voicemail to Text
- Web-based system administration
Choosing Business VoIP
When you choose a VoIP system, you will be investing in your company to grow into the future. Of course, there are VoIP advantages and disadvantages, but we think the pros outweigh any cons. Hosted phones allow for maximum flexibility and scalability while remaining the most affordable choice for business phones. VoIP technology is constantly evolving, and since it is cloud-based, you will always have access to the latest version without any significant changes to your system. Thanks to hosted phones, all you need is a strong internet connection to be able to carry conversations and receive work voicemails from wherever you are, on whatever device is available to you. The benefits of business VoIP are plenty, and it’s one of the best investments you can make for your growing business today.