Start to Understand Your Technology Solutions

shutterstock_176942972Businesses nowadays often want their employees to constantly stay in touch with the office or the customers through their mobile devices. However, while workplace responsibilities are important, employees also usually want their personal emails, music, books, games, contacts, and other apps within reach. Carrying two devices, one for business and the other for personal use, seems absurd in this day and age. Today, smart phones, tablets, and other convenient pocket-sized technologies condense everything a user loves into one compact device that’s easy to carry. The Bring Your Own Device (BYOD) approach saves companies the trouble of having to buy each worker a device, but billing can be a nightmare when it comes to deciding who’s paying for what and how much. Session Initiation Protocol (SIP) Trunking is the answer for separating personal use from professional use on the same device, and its implementation can save businesses time, money, and aggravation.

The Need for SIP Trunking 

When employees route calls and emails from the office through a personal device, they are stuck with paying for the connection and any other data downloads. If they want to avoid paying for business usage on their personal accounts, they need to carry two devices, which isn’t convenient or desirable. For a business, this can translate into poor communication, which ultimately affects productivity.

Setting up a stipend for such purposes is complicated at best, as usage will vary from employee to employee and from time to time. The additional problem of sorting through itemized bills to differentiate between personal and professional use of the mobile device is an enormous waste of time and resources. SIP Trunking easily resolves both issues.

The Advantages of SIP Trunking

Most people want one mobile device for both their career and personal needs. Employees often need to be professionally available at almost all times, so they must have the power to connect to their organization, colleagues, and customers. Softphone applications are the answer to dividing connection usage and billing. In recent times, softphone applications have improved tremendously, and can now provide reliable, quality communication over a mobile or wi-fi connection. Registered to the company business, the softphone application allows an employee to connect remotely for calls, emails, etc., and then bill the company for that usage.

Besides saving employees the trouble of carrying multiple devices or spending their own money on business expenses, SIP Trunking makes it easier for employers to determine productivity and hold employees accountable for the use of company resources. It’s important to keep in mind, though, that a softphone application is only a means to an end. Much like paying for travel and food expenses, businesses must determine their own usage budgets per employee and how much will be reimbursed.

Concluding Principles

The BYOD trend in the business world is now the answer to carrying around different devices for business and personal use. As technology has streamlined wants and needs into singular device options, distinguishing between home and office billing has become increasingly important in order to ensure optimal use and fair expenditure breakdowns. SIP Trunking connects everyone in the company to the global communications network. It solves yesterday’s technology problems and increases productivity, while also resulting in happier employees who can feel like they have it all today.

Tired of dealing with the issues that come with phone systems or internet speeds?

  • Your company switched to remote and you are struggling with voice communication and collaboration.

  • You always seem to find a salesperson..but wonder where the heck customer service is.

  • You’re paying high costs and are looking for lower prices.

  • Your phone system is failing.

  • Your current system doesn't meet your needs. You're ready to look at switching to a cloud-based system.

  • You have support and communication issues with your carrier.

  • You’re tired of yelling into your phone asking a bot for customer service.

  • You have old technology that needs upgrading.