Does your small business utilize landlines? Do you have more employees working remotely than ever before? Whatever stage your small business is in – you could benefit significantly from Voice over Internet Protocol or VoIP. VoIP gives small businesses the freedom to answer calls wherever they are, using the internet. VoIP is the perfect solution for small businesses looking to grow their operations with increased flexibility and easy scalability.
There are numerous VoIP benefits for small businesses and companies of any size. Utilizing VoIP gives businesses the ability to stay connected wherever they are. If you move offices, you won’t have to worry about transferring landlines. Setting up new lines is simple, making it easy for your phone services to grow with your business.
Once you learn more about VoIP, it will be obvious why it’s such a good choice for small businesses. Here are just a few more reasons why you should consider switching your small business to VoIP:
- Increased mobility and flexibility for employees.
- Improved connectivity during web and audio conferencing.
- Easy to scale when your business grows.
- Straightforward integrations with Microsoft Teams, Customer Relationship Management (CRM), and other programs.
- Text and SMS capabilities.
- Worldwide coverage possible.
- Improved reliability and responsiveness from traditional landlines.
- Low cost and unique features.
What is VoIP?
If you’ve never heard of VoIP, you might be wondering how it works. The concept is simple: voice data is digitized and sent over the internet. VoIP, or hosted phones, enable small businesses to make and receive calls over the internet, using various devices. Whether your company operates using laptops, tablets, smartphones, or a combination of devices, you will be able to stay connected with business VoIP.
The only thing your small business needs to use VoIP is an internet connection. Hosted phones use bandwidth only when needed, unlike traditional phones that use circuit switching. VoIP allows small businesses to send voice, video, and data over the internet. It offers a very affordable phone option that can keep your employees connected and mobile.
Why Make the Switch to VoIP?
Small business VoIP solutions are second to none. There are so many reasons to consider switching your business phones from traditional landlines to hosted phones. Listed below are a handful of VoIP benefits your company will enjoy when you make the transition.
Mobility and Flexibility
VoIP for small business offers mobility and flexibility that you can’t find with traditional landlines. Do your employees travel often? Are people working across different devices, whether at home or in the office? These are all reasons to make the switch to hosted phones. With VoIP, your employees can make and receive calls wherever they are – as long as there is an internet connection.
Staying connected has never been easier, with emerging technologies and the rise of remote working. Giving your employees the ability to be mobile and flexible thanks to VoIP will lead to increased productivity. As technology improves, so should your phone lines. Employees will be able to use a variety of devices with VoIP, from tablets to laptops to mobile phones.
Does your team utilize CRM, Outlook, or Microsoft Teams? Then you’re in luck. VoIP can easily integrate with these programs and more so that your team stays as productive as ever.
Business VoIP offers improved connectivity during web and audio conferencing. More small businesses than ever before are utilizing video calls to stay connected and productive, especially if employees are working from home. When you have VoIP, you don’t have to worry about spotty connections during these important work calls.
Grows With You
It can be an absolute headache to add lines with traditional landlines. Often your service provider will have to come out to your office or workspace and add the lines manually. This is such a hassle for businesses that need to get employees up and running right away.
One of the best small business VoIP benefits is the scalability hosted phones offer. It takes no time at all to set up a new line when you have a team member join. Whoever has access to the admin portal can add their line. It’s so straightforward and simple! Plus, you won’t have to buy a new hardwire or get stuck arranging your office to coordinate with phone plug-ins. If you ever move offices, your hosted phones can easily move with you.
Small businesses won’t believe how many amazing features they will have access to with hosted phones. From text and SMS capabilities to worldwide coverage, it’s easy to see why so many small businesses are making the switch to VoIP.
Here are a few of the features you can enjoy with VoIP for small business:
- Mobile management
- One-line sharing on multiple phones/devices
- Ring groups
- Voicemail to Email or Text
- Automated attendant
- Caller ID and call blocking, forwarding, waiting, and transferring
- Conference calling
- Contact Center/Call Center
- Fax to Email
- Hold music
- Web-based system administration
Traditional phones are not always reliable, especially after a storm or other event that causes power outages. It is often hard to contact your provider and get a clear answer about when your phones will return. With hosted phones, you don’t have to worry about that. All you need is a reliable internet connection to stay available.
Last but not least, cost always matters when it comes to small business budgeting. Choosing VoIP means lower costs than traditional phone lines. Most small businesses already have a reliable internet connection. Installing a hosted phone system doesn’t take much more, and adding lines is inexpensive. VoIP is a great deal for small businesses because it offers a low-cost option for phone and video calls.
Choosing VoIP for Your Small Business
Small business VoIP solutions offer companies a flexible hosted phone plan that can grow with your business. There are great VoIP benefits for small business operations, like easy integrations that boost employee productivity and features like hold music and an automated attendant. You won’t regret making the switch to VoIP.