The birth cry of the Internet came about in the U.S. when the Advanced Research Projects Agency Network (ARPANET) delivered the first data packet between two computers in 1969. That very same ARPANET saw the birth of Voice over Internet Protocol (VoIP) when the first data packet of encoded voice was transmitted in 1974. In recent years, the dawning and proliferation of the information age has seen VoIP truly come into its own.
An Innovation in the Data World
From businesses to the home internet connection, relatively inexpensive high speed internet is allowing VoIP to replace traditional telephone services. In all but the most remote rural areas, sufficient internet speeds are now available, prompting consumers to question the need for both telephone and internet services when internet will serve both voice and data functions.
Affordability and Convenience
In the past there has been resistance to innovations such as VoIP due to cost and the dread of having to get a new telephone number. That is no longer the case. VoIP equipment is highly affordable and often is less costly than even an average smartphone. Further, the cost of transmitting a data packet over long distance is hardly more than the cost to send the same data packet across the room, making VoIP more affordable than traditional long distance telephone services.
In the early days, a VoIP call had to go through a third party because telecommunications companies held a certain level of propriety over the connections. Now, VoIP calls go directly to the recipient, bypassing the middleman and keeping costs low.
Changes in FCC laws now allow phone numbers to be transferred from one service to another. The process of making the change takes just moments, and the service provider is usually happy to do the work in order to get new business. The service itself is has yearly costs comparable to regular monthly cellular phone charges.
Services That Are Part of the Package
Most VoIP packages include long distance as just another service provided for a very low single fee if not provided entirely for free. A number of services once considered to be extras were billed as such but are now being provided by VoIP as a standard package. Some of these standard services provided at little to no additional cost include call forwarding, voicemail, and call waiting.
Marrying VoIP to Apps
VoIP is IP-based and highly adaptable with regard to data handling applications. As a result, VoIP telephony systems are capable of previously unheard of functions and new applications are arriving on the scene every day. From screen sharing to faxing to email, the IP-based world is growing and expanding in capabilities at a mind-boggling rate. With the affordability of VoIP services being realized, what was once thought to be a tool for businesses has taken root in the home.